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Hearing the Patient Voice (Quality Committee)
This half-day virtual event focussed on topics related to hearing the patient voice.
Aimed at Board members (particularly those who sit on Quality Committees).
Confirmed speakers:
• Head of Patient Safety Policy – NHS England – Involving patients in patient safety
• 360 Assurance/Audit Yorkshire – Expectations around patient experience, involvement and engagement from Internal Audit and the CQC
• Case Studies from different NHS organisations trying different initiatives, inc PENNA 2023 overall award winners Walsall Healthcare
Slides from the event can be found here